FAQ - For Restaurants
TableSkip lets your restaurant take online pickup and delivery orders.
Our website and suite of mobile apps set the bar for experience for diners and restaurants alike.
When you add your restaurant to TableSkip, you instantly get online ordering you can add to your website, and your restaurant will be featured in our search results. There’s no extra fee when we give you new customers.
We deliver profit by
- having the lowest fees in the industry
- increasing your repeat sales
- increasing exposure to new diners
Fees: for prepaid orders, our fee is 1%. There are no subscriptions, signup fees, or limits on locations or orders. It’s a breath of fresh air.
Our platform is optimized to deliver more repeat orders. Customers sign up and can re-order in just a click. Unlike branded/POS online ordering that work only off your website, customers can find your restaurant in our app. The convenience difference is huge – which means we drive far more volume than website-only tools.
Your restaurant will become featured in our search results and get a free menu page for online exposure. All new customers from us come free.
If you’d like customers to pay at your POS on arrival, there’s no fee to anyone, ever.
If you’d like to get prepaid orders, we take 1% plus credit card processing of 2.9% + $0.3. There’s no monthly subscription or sign up fee. We never charge customers separate fees or change your menu pricing. Learn more on our pricing page.
Regarding tablets, our order app runs on almost any existing tablet (“use your own device”), or you can buy one from us at cost.
When you sign up (there’s no cost), you’ll see exactly how everything works with clear step-by-step instructions.
- Tablet: for high volume locations, our order mobile app is the best method. It lets you fully manage each order (print receipts, accept, cancel, pause orders, etc). It runs on almost any existing tablet you may have (“use your own device”), or you can buy one from us at cost. We will also email a copy of each order.
- Phone: if your location has low volume, you may choose to receive order information for pickup orders via a phone call. There’s nothing to install with this option.
Your restaurant will be featured in our search results and have a dedicated menu page. You’ll generate free, organic traffic and online exposure from us. There’s no fee/commission when we bring you a new customer.
We believe that local, word of mouth marketing and a focus on repeat customers has the best ROI. With all the savings you’ll generate with us, we give your restaurant the ability to invest more in this strategy.
The best way is to let your in-store customers know that next time they should order with TableSkip. This lets you stop paying high commissions on your repeat customer online orders and generate higher profits.
No, our focus is on taking online orders (pickup and delivery). We’re building the best online experience for diners and restaurants alike while keeping fees to a minimum. Our belief is that better ROI and quality control comes from the restaurant being involved in physical delivery.
Yes – our mobile app for managing orders allows quick connection to Star thermal printers. This makes it possible to auto-print an order after it’s confirmed.
We support a wide variety of Star thermal printers, including bluetooth and LAN/Ethernet versions. Popular models such as TSP143III and TSP654II are supported.
Model lines TSP100III, SM-L200, SM-S230i, SM-T300i, SM-T400i, TSP650II, TSP700II, TSP800II, and mPOP™ are supported.
We support all kinds of restaurants in the US. Whether you have one location or hundreds, our website and apps are ready and proven.
Weekly payouts via direct deposit.
If you choose to get pickup orders that are not prepaid, we verify the customer’s credit card to prevent fraud, send you their order, and customers pay you in person at your restaurant. We never touch payments in this option.
For prepaid orders, we charge the customer’s credit card and send you their order. We direct deposit you the order total minus our 1% fee and credit card processing fees.
We’ll always be sending you payments, and you’ll never have to pay us for orders.
Yes. With our mobile app, you can cancel every incoming order. You can also pause all orders, and turn on/off menu items and options based on availability.